> ## Documentation Index
> Fetch the complete documentation index at: https://docs.reclaude.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Referral rewards

> Share your referral link with friends and earn a reward once their first qualifying paid order settles: 15% of the actual amount, converted into subscription days, carpool days, or pay-as-you-go credit — not withdrawable.

Where to find it: dashboard nav → **Referral rewards**.

## Referral code and link

At the top of the page you'll see your **referral code** and your **personal referral link**. You can copy them with one click or share via QR code. When a friend signs up through this link, the referral relationship is bound automatically.

## Reward rules

* A reward is triggered by the friend's **first qualifying paid order** after signing up through your link.
* Each qualifying first order earns **15% of the actual amount paid**, credited to your current active plan.
* Rewards land automatically after order settlement. You can review the line items in **Reward history**.
* **You must hold an active paid plan when the reward is triggered** (subscription, carpool, or pay-as-you-go) to receive it.
* **Orders paid by redemption code** don't count toward referral rewards.
* The number of rewards per referrer per month may be capped by ops policy.
* Rewards can be reversed by a subsequent refund or anomaly; see the reward history for details.
* Rewards are **converted to subscription/carpool days or pay-as-you-go credit** on your current plan and are **not withdrawable**.

## Status labels

In the **People I invited** list, each referee carries a status:

| Status                   | Meaning                                                             |
| ------------------------ | ------------------------------------------------------------------- |
| **Awaiting first order** | Signed up, hasn't placed a first order yet                          |
| **Order placed**         | First order created (may still be pending payment or settlement)    |
| **Rewarded**             | Reward settled and credited                                         |
| **Ordered, no reward**   | First order settled but no reward was triggered (see reasons below) |
| **Reversed**             | A previously credited reward was reversed due to refund or anomaly  |

### Two common reasons for "Ordered, no reward"

* **You didn't hold an active paid plan when the order settled**: no valid subscription / carpool / pay-as-you-go at that moment → reward isn't granted.
* **Monthly reward cap reached**: you've exceeded the monthly ops cap → this one is skipped, but the referee isn't affected.

<Note>
  If a friend shows "Ordered, no reward" and neither reason above applies, open a [ticket](https://reclaude.ai) → **Billing** with the referrer / referee emails and the order number, and ops will check.
</Note>